FAQ

Advice and answers from the Shopzpin Team

top-10-faq

Top 10 FAQ about subscribing with Shopzpin


Shopzpin is an e-commerce solution (Software-as-a-Service) that allows you to create an online store and sell on various sales channels such as :

Shopzpin is an easy-to-use tool without web designers or developers. And yes, no technical skills needed. From product details, customer information, inventory to order details, we help to centralize this information in one place (Shopzpin).

top-10-faq

We Provide a complimentary xxx.shopzpin.com domain for each store yet you are encouraged to have your own custom domain for your store. You can purchase from an external website or if you already have your own domain, you can transfer your existing domain to your store.


We have integrated with RazerPay, Stripe, iPay88 and also more than 7 manual payments. You just need to apply for an account with your preferred payment gateway and connect the account to your store to start accepting online payments.


No, Shopzpin does not charge any transaction fees. Transaction fees will only be charged by the payment gateway company. There is no charge if you use manual payment.


Shopzpin comes in 2 different plans for you to choose from :

You may choose one of these plans according to your needs.


Yes, you can. To upgrade, simply go to “Subscription”, click on "Customize Plan" and select your preferred plan. The system will prompt you with top up amount before proceeding.


We do provide site training and online training.


Log into your Shopzpin Merchant and go to Subscription , click Add New Features button and choose a plan you want to subscribe to.


Shopzpin have integrated with Lalamove and EasyParcel for your shipping convenience. For same day delivery, Lalamove will be a good choice for you. Otherwise, your customers can choose courier services of their preference through EasyParcel. Alternatively, you could set your very own shipping solution too.


Yes, Shopzpin come with customizable Voucher feature to provide different offers to different customer groups.