FAQ

Advice and answers from the Shopzpin Team

faq-shipping

How To Register Lalamove Account


Lalamove provides on-demand and same-day delivery services by using technology to connect your business with delivery drivers.

Step 1 :

Go to Shopzpin Merchant > Settings > Shipping, click Add Shipping.

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Step 2 :

Fill in Pick Up Address :

  • If the pick up address is the same as Office Address filled in Shopzpin Merchant > Settings > Account Details, just tick ✅ Same as Registered Address.
  • If you want the pick up address to be somewhere else, you can fill in the desired address accordingly.
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Step 3 :

Very important step! Remember to click Get Coordinate as LalaMove riders prioritizes coordinate.

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Step 4 :

Once you click Get Coordinate, you will see the following image. Please ensure the location icon 📍 is the accurate to your desired location. Should there be any inaccuracies, you can fill in address manually once more and click Get Coordinate again, then drag location icon 📍 to your desired location..

Get current location button is a tool to get your current location at the point of you doing this LalaMove setup.

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Step 5 :

Once you have ensure location is accurate, click Done and click Update / Submit.

Finally, click Delivery option at checkout to enable LalaMove as a shipping option for your customers.

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Step 6 :

Shopzpin also allows you to set up Service Operation Hours. Click Edit.

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Select your desired Lalamove Service Operation Hours.

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Should there be any specific date(s) that your need to have different Lalamove Service Operation Hours, or even treat that day as a day-off, click Add Specific Date.

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You can add more Specific Dates by clicking Add Specific Date again. Fill in Date and Time Frames of those days. Finally, click Submit/Update.

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Important Notice :
  • Kindly ensure there are sufficient credit balance in your Lalamove account at all times.
  • You can top up your Lalamove credit by contacting your Shopzpin sales representative, or email us at [email protected].
  • Please note that there will be a requirement of RM50 deposit to ensure that there is sufficient credit to cover your shipping orders.
  • Current Balance shown is after deduction of RM50 as a deposit. Refer to the image below.

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