FAQ

Advice and answers from the Shopzpin Team

payment-solution

Connecting with Grab Pay


GrabPay is one of leading e-wallet providers, offers you the convenience of paying for everyday services – all within one app.

Sign up as GrabPay Merchant

Step 1 :

Sign up as GrabPay Merchant here.

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Step 2 :

Fill in all required information, and click Contact Me.

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Documents required:

  • Form 49
  • Form 24
  • Form 9
  • Bank account statement
  • NRIC/ passport details

After submitting the documents, Grab will process your documents and get back to you. Once your documents have been vetted through, Grab sales team will be in touch with you to complete the sign-up process.

Enable GrabPay in your Shopzpin store

Step 1 :

After you have activated GrabPay Merchant account, go to Shopzpin Merchant > Settings > Payment Solutions > GrabPay, click Connect with GrabPay.

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Step 2 :

Upload your GrabPay Merchant QR Code here.

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Step 3 :

Fill in the GrabPay Display Name and Set Payment Instruction.

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Step 4 :

Finally, click Update / Submit.

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Now your customers can choose GrabPay to make their online payment in your store.

Important Notice :
  1. After the payment is made, your customer needs to upload the payment proof for verification.
  2. You need to verify that the payment is received accurately in accordance with the order placed.
  3. You will need to mark the order as ‘Paid’ when managing your Orders once verified.

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